SafeHands Payment

SafeHands uses a simple, transparent payment structure. There are no hidden fees, no long‑term contracts, and no agency markups. Your intake fee activates your matching process and allows us to begin sending caregiver profiles that fit your needs.

What Your Intake Fee Covers

Review of your Family Intake Form
Case classification (Referral or Coordination)
Personalized caregiver matching
Verification of caregiver certifications and background
Access to caregiver profiles
Scheduling support for meet‑and‑greets
Ongoing communication during the matching process

SafeHands Fees

SafeHands charges a one‑time Intake & Matching Fee to begin the caregiver matching process.

Intake & Matching Fee:

$150 (one‑time)

Coordination Support (optional):

$150–$450 per month depending on level of support (If using Coordination support the Intake & Matching Fee is waived)

(Only applies if you choose a Coordination Case)

Caregiver Pay:

Caregivers are paid directly by the family. Rates vary based on experience and care needs.

Intake Fee

Coordination Support

Some families prefer SafeHands to help manage scheduling, communication, and ongoing support. If you choose a Coordination Case, your monthly fee is based on how many hours of care you need each week.

Tier 1 — Up to 20 Hours/Week

$150/month

Includes:

• Light scheduling support

• Occasional communication

• Monthly check‑ins

• Backup caregiver support for call‑outs

• Basic stability support

Tier 1

Tier 2 — 21 to 40 Hours/Week

$250/month

Includes:

• Weekly scheduling

• Regular communication

• Backup caregiver support for call‑outs

• Handling schedule adjustments

• More active involvement

Tier 2

Tier 3 — 41 to 80 Hours/Week

$350/month

Includes:

• Full weekly scheduling

• Frequent communication

• Backup caregiver support for call‑outs

• Ongoing schedule adjustments

• Multi‑caregiver coordination

Tier 3

Tier 4 — 81 to 168 Hours/Week (24/7 Care)

$450/month

Includes:

• Full schedule management

• Daily communication if needed

• Backup caregiver support for call‑outs

• Complex schedule oversight

• Long‑term case stabilization

Tier 4

Refund Policy

The intake fee is non‑refundable once matching begins. If SafeHands is unable to provide at least two caregiver options that meet your stated needs, we will issue a full refund.

Need Help?

If you have questions about payments or the matching process, please contact us anytime. We’re here to help.

Call/Text: (518) 614-630 Email: Mysafehandsnetwork@gmail.com

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